250.489.2837

Shipping & returns

Gear and Accessories 

  • 0-30 Days from date of purchase

Item may be exchanged for different size, color or Store Credit.

NO CASH REFUNDS

  • 31+ Days from date of purchase = No Returns, No Refunds

Kayak’s Canoes, SUP’s, Rafts, Wakeboards, Waterski’s, Tubes

  • 0-15 Days from date of Purchase

These items may be returned for Product Exchange or Store Credit Only.

Item must be in clean & new condition, unused, complete with all tags, registrations, included accessories etc.

Rentals & Courses

  • 10+ Days prior to course/rental date – refund minus 20% cancellation fee.
  • 5-9 Days prior to course /rental date - refund minus 30% cancellation fee.
  • 0-5 Days prior to course/rental date – refund minus 50% cancellation fee.

Final Sale Items

  • This includes all items sold on Sale days, items on discount racks, used or demo items or any product discounted more than 25%.

Final Sale = No Returns, No Refunds.

Online Purchase

  • We can refund online purchases, however the customer is responsible for shipping and handling expenses to return the item.  
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